Incident Reporting
At Tameer Al-Janoob Co, incident reporting is an essential part of our Quality & Safety approach and a key tool for protecting people, equipment, operations, and the work environment. We believe that every incident, unsafe event, safety concern, and near miss incident should be reported in a timely and responsible manner so that the situation can be understood, corrective actions can be taken, and similar events can be prevented in the future. OSHA strongly encourages employers to investigate all incidents in which a worker was hurt, as well as close calls (near misses) in which a worker might have been hurt if circumstances had been slightly different.
Our approach to incident reporting is based on early communication, clear escalation, proper recording, and practical follow-up. We view reporting not as a fault-finding process, but as a structured method for identifying what happened, understanding why it happened, and improving the controls needed to reduce the chance of recurrence. OSHA’s incident investigation guidance describes workplace incident investigation as a systems approach focused on collecting information, determining root causes, and identifying corrective actions, rather than stopping at the immediate event alone.
At Tameer Al-Janoob Co, incident reporting includes actual incidents involving injury, illness, property or equipment damage, environmental concerns, operational disruption, unsafe acts, unsafe conditions, and near miss incidents where no harm occurred but the potential for harm was present. ISO 45001 defines an incident as an occurrence arising out of work that could or does result in injury and ill health, and notes that an incident where no injury or ill health occurs but has the potential to do so may be referred to as a near miss, near hit, or close call.
We place strong importance on the reporting of near miss incidents because they provide valuable warning signs before a more serious event takes place. Reporting these events helps create opportunities to identify hazards, improve controls, strengthen supervision, and prevent harm before it occurs. OSHA’s near-miss reporting materials state that near-miss events should be reported, recorded, and investigated because they help create a learning culture and provide insight into how recurrence can be prevented.
Our reporting philosophy also supports open communication and responsible participation. Workers should be encouraged to report incidents, injuries, illnesses, hazards, and near misses without fear of retaliation. OSHA requires employers to inform employees that they have the right to report work-related injuries and illnesses free from retaliation, which supports stronger reporting culture and earlier identification of workplace risks.
Once reported, incidents and near misses should be reviewed in a timely and organized manner so that contributing factors, root causes, and corrective actions can be identified. This may include reviewing site conditions, equipment status, work practices, communication, supervision, and any other factors that influenced the event. OSHA guidance emphasizes that employers should investigate, determine whether the information is valid, and make necessary corrections or modifications.
At Tameer Al-Janoob Co, incident reporting supports safer field operations, stronger operational control, and continuous improvement across logistics, construction, procurement, fuel supply, waste management, equipment services, and site support activities. Our operations are carried out in accordance with applicable client requirements, site procedures, local regulations, and recognized international good practices where applicable. For serious cases, organizations should also follow any applicable legal reporting obligations. For example, OSHA requires employers to report a work-related fatality within 8 hours, and a work-related in-patient hospitalization, amputation, or loss of an eye within 24 hours.
Key Elements of Incident Reporting
- Timely reporting of incidents and unsafe events
- Reporting of near miss incidents and close calls
- Clear escalation and communication channels
- Proper recording and documentation
- Review of contributing factors and root causes
- Corrective and preventive action follow-up
- Support for open reporting culture
- Worker participation without retaliation
- Learning from incidents and near misses
- Continuous improvement in safety and operational control
